Australian Home Insurance: Definition, Types and How to Claim

Insurance is a financial product whose function is to protect financial/financial risks in the future from various unexpected events. Such as death, accident or declining health condition.

However, more and more people here are finally understanding how important it is to buy insurance products in order to protect finances in the future.

So that many insurance companies participate in presenting various insurance products with various facilities, benefits and various benefits to meet the needs of their customers.

One type of insurance that is currently widely used and specifically used to protect property such as houses, shophouses or other buildings is Australian home insurance.

Even though it is not as well-known as life insurance and health insurance, Australian home insurance is also well known and widely used by Indonesian people, you know!

Want to know more about Australian home insurance? Here’s more.

Understanding Australian home insurance

Australian home insurance is insurance that provides protection against losses arising from fire, theft or damage caused by natural disasters.

By having Australian home insurance, you can also have protection if losses arise due to natural disasters, such as floods, house fires, or acts of theft.

Buying Australian home insurance, you can minimize the costs incurred for home repairs because these costs will later be borne by the insurance company.

In addition, the existence of Australian home insurance will also provide protection for items in the property, protect valuable art items in the house, provide protection if:

  • Reducing the risk of loss when a disaster occurs
  • There was a lawsuit
  • Maintain the value of your home or property
  • Guaranteed risk of theft or robbery
  • Maintain home value
  • Become a condition for applying for a loan
  • Provide temporary accommodation.

More importantly, Australian home insurance will make you feel comfortable and safe.

Types of Australian home insurance

In Australian home insurance, there are several types of protection that you can choose based on your needs or the amount of premium offered by the insurance company. The following are the types of insurance that exist today:

Property All Risk This is a type of fire insurance that is unnamed perils, which provides guarantees for all risks that occur to the insured property and or interests, except for the risks listed in the exclusions, namely:

  • War,
  • Terrorism
  • Nuclear and radioactive
  • Lateness,
  • Loss of market share or business interruption
  • Intentional
  • Employee dishonesty
  • Mechanical and boiler damage
  • Pollution or contamination.
Fire insurance In general, the object of coverage in fire insurance is property that can be in the form of buildings including furniture/equipment, machinery, inventory (stock), merchandise, and goods that are not specifically excluded in policy exclusions.

The insured or users of fire insurance are:

  • Individuals or companies that own residential buildings, offices, shops, hospitals, hotels, factories, warehouses and other buildings
  • Home mortgage lending bank

Fire insurance can not only be used during a fire accident, but there are special conditions that will also provide protection for your assets and investments.

For example, riots, lightning strikes, floods or plane crashes.

Indonesian Fire Insurance Standard Policy (PSAKI) This insurance is a standard policy issued by the Indonesian General Insurance Association (AAUI) as a form of fire insurance service.

The benefit of this property insurance product is to provide protection for insured property and or interests that are directly caused by:

  • Fire
  • Lightning
  • Explosion
  • Plane crash
  • Asap
Flood Insurance This type of insurance is usually used by people who live in areas with a high risk of flooding.

By joining this insurance program, you can protect your home and the risk of losing property due to flooding.

Usually this type of insurance is in addition to the housing insurance that you previously registered.

So, when a flood arrives, you only need to claim the flood that hit your home to the insurance.

How to Claim Australian home insurance

To claim Australian home insurance, there are various processes that you need to understand, as explained below:

1. Report Damage Events As Soon As Possible

Immediately report incidents that occur (eg floods) to the insurer as soon as possible. Reports can be made by letter, facsimile or via telephone or visit the insurance office directly.

2. Make a Loss Report due to Fire

After reporting the fire, next you also have to fill out and complete a report or written statement regarding the loss or damage caused by the disaster you experienced. Usually the forms that need to be filled out are related to:

  • Place, date and time of occurrence of damage
  • Cause of damage
  • The amount of the insured’s loss is complemented by everything that is burned, destroyed, lost, damaged, and can still be saved
  • Other information that according to the insured needs to be submitted to the insurer (the insurer)

Don’t forget to also prepare other claim supporting documents to the insurer. Such as notebooks, photocopies of ID cards, insurance policy documents, photos of losses/lost and damaged goods, reports from BMG and so on.

3. Stages of Policy Identification

After the insurer gets all the reports along with the documents needed. Next, the insurance company will immediately identify the validity of the policy. There are at least 3 pieces of information that will be sought at this stage, namely:

  • Does the insurer have an interest in the object that was damaged
  • Whether the damage occurs within the coverage period
  • Whether the premium has been paid or paid.

4. Examination of Claims by Insurance Companies

After the police identification results are valid. The next insurance company will conduct research in the field to find out the true events.

  • There is some basic information that will be traced by the insurer, namely:
  • The cause of the damage
  • The place where the damage occurred
  • The amount of loss suffered
  • Total price of the remaining buildings/goods/machinery that are not burnt/damaged

When the claim has been deemed valid. The insurer will notify the customer of how much compensation will be paid which is the responsibility of the insurer.

5. Result of Claim Submission

After obtaining an agreement regarding the amount of compensation, the insurer will later prepare a claim payment for you. Compensation payments are made at the latest in accordance with the grace period specified in the policy or according to the agreement.

Tips for choosing Australian home insurance

There are currently many insurance companies providing Australian home insurance services. However, considering the importance of the protection that you will get from an Australian home insurance service, it is only natural that you consider this matter very carefully.

The following are tips on choosing Australian home insurance that can be taken into consideration:

1. Choose an insurance company that has been registered and supervised by the Financial Services Authority

Find an insurance company that has good credibility and reputation, this will guarantee the service you will get from them. Only use insurance companies that are trusted and can meet the need for qualified insurance services.

2. Using the right policy and as needed

Make sure you know well, the contents of the entire insurance policy that will be purchased and used. If you find that you are having problems studying the contents of the policy, then it is better to ask an expert or an insurance broker.

3. Select Adequate Coverage

Carefully calculate and consider each coverage component that will be obtained, that way you can get the maximum benefit for buying the insurance you use.

Protect Your Beloved Property to the Maximum

As an asset of high value, it is only natural that the house is equipped with insurance protection. Apart from giving you a sense of security, insurance also protects you from various financial risks that you might experience one day.

Don’t be reluctant to pay a number of premiums in the Australian home insurance that you buy, this will be directly proportional to the protection benefits you will get.

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